Professor Andy Neely is Senior Pro-Vice-Chancellor for Enterprise and Business Relations at the University of Cambridge and former Head of the Institute for Manufacturing (IfM). He was the Founding Director of the Cambridge Service Alliance and is widely recognised for his work on the servitization of manufacturing, as well as his work on performance measurement and management. Previously he has held appointments at Cranfield University, London Business School, Cambridge University, where he was a Fellow of Churchill College, Nottingham University, where he completed his PhD and British Aerospace. He was Deputy Director of AIM Research – the UK’s management research initiative – from 2003 until 2012 and was elected a Fellow of the Sunningdale Institute in 2005, a Fellow of the British Academy of Management in 2007, a Fellow of the Academy of Social Sciences in 2008, a Fellow of the European Operations Management Association in 2009 and a Fellow of the Royal Academy of Engineering in 2018.
Publications, Links, and Resources
Visnjic, I.; Neely, A.D. and Jovanovic, M. (2018) “The Path to Outcome Delivery: Interplay of Service Market Strategy and Open Business Models”, Technovation, 72–73, April–May, pp. 46-59.
Jovanovic, M.; Visnjic, I. and Neely, A.D. (2017) “Innovating in Reverse Gear: Innovation Process of Outcome-Based Contracts”, accepted for publication International Journal of Production Research.
Hou, J. and Neely, A.D. (2017) “Investigating Risks of Outcome-Based Service Contracts from a Supplier’s Perspective”, accepted for publication in the International Journal of Production Research.
Visnjic, I.; Wiengarten, F. and Neely, A.D. (2016) “Only the Brave: Product Innovation, Service Business Model Innovation, and Their Impact on Performance”, Journal of Product Innovation Management, 33, 1, pp. 36-52.
Benedittini, O.; Neely, A.D. and Swink, M. (2015) “Why Do Servitized Firms Fail”, International Journal of Operations and Production Management, 35, 6, pp. 946-97.
Weiller, C.; Shang, T.; Neely, A.D. and Shi, Y. (2015) “Competing and Co-existing Business Models for EV: Lessons from International Case Studies”, International Journal of Automotive Technology and Management, 15, 2, pp. 126-148.
Barrows, E. and Neely, A.D. (2011) “Managing Performance in Turbulent Times: Analytics and Insight”, John Wiley and Sons, New Jersey.
Neely, A.D. (2011) “Business Performance Measurement: Unifying Theory and Integrating Practice”, Paperback Edition, Cambridge University Press, Cambridge.